The majority of our clients have been referred to us (98%). Those referrals are the greatest expressions of appreciation that we can receive. Here is what others are saying about us. We welcome you leaving a review of the memorable holiday we planned on your behalf by clicking the TL Network logo.

Lisa Safran – Testimonials
Founder & President Inc. – MY CRUISE DOCTOR

Lisa combines extraordinary energy and enthusiasm with a love and knowledge of the travel industry that is exceptionally rare. A star in the business of selling travel!

Lisa helped us plan our Alaskan cruise. It was a trip of a lifetime! Her vast knowledge of the cruise lines as well as the destination helped us immensely. She is our go to person for any cruise plans we may have.

Lisa Safran has planned several cruises for my husband and me. She always gets us the best price for our cruise as well as bonuses on board. Not only is she a wonderful travel agent, but she truly cares about her clients. She has become a dear friend to our family and I give her my highest recommendation to anyone looking to enjoy a cruise.

Lisa is the one and only Cruise Doctor you’ll need! She’s a wonderful resource from start to finish when planning your cruise. Lisa is one of the most energetic people I’ve met and is always working for her clients. We’re so fortunate to have met and worked with Lisa. Bon Voyage.

Lisa Safran is the ultimate travel consultant. When it comes to determination and focus, Lisa is the person you need. I have seen firsthand how she gets things done. Intense attention to detail and always placing the client’s needs first. As a bonus, Lisa has a unique, bubbling enthusiasm and love for life. She is a genuine, warm and giving person. I could not recommend her more highly.

Lisa goes far and above making people enjoy a once in a lifetime dream cruise. She works so well with all her guests. This is why they always come back to her.

I am writing this reference for travel agent, Lisa Safran, My Cruise Doctor, because of the extraordinary experience that my travel friends, my husband and I had with Lisa, as she, from start to finish (and then some) handled the planning and implementation of our South American Celebrity cruise and pre-cruise excursion which took place February 27- March 18, 2013.

My husband and I are very experienced travelers and cruisers. We have taken a total of 18 cruises on different cruise lines as well as many other international tours. Hands down, Lisa is the BEST, MOST THOROUGH, DETAILED, CARING travel agent that we have EVER worked with. Listed below are just some of the things that Lisa did for us that were above and beyond “the call of duty” for a travel agent:

• Lisa came to my home and spent 2.5 hours just getting to know the four of us, which would help her book just the right cruise for us.
• Once booked, Lisa came to our home and spent another 2 hours reviewing Celebrity
Excursions vs. private excursions and helped us select just the right excursions for all of us. The private excursions that she planned for us were outstanding and flawless.
• I am handicapped and Lisa “bent over backwards” to help me get a handicapped room and work with Celebrity to make sure that the tours that we were taking were “doable” for me.
• When we arrived on the ship, Lisa had sent us wonderful amenities which we so appreciated.
• We had some unusual difficulties on the trip with Celebrity. Upon our return, Lisa followed through with Celebrity to make sure that we were compensated for our inconveniences we had on the trip. She did not have to make any efforts at all on our behalf, following the cruise, but she did and was successful in getting us compensated for those inconveniences.

I HIGHLY recommend Lisa Safran to anyone who is planning a trip, and especially a cruise. She exemplifies the phrase “GREAT CUSTOMER SERVICE.” When you look up “Great Customer Service” in the dictionary, you will see Lisa’s picture!

Nobody knows customizing “Cruising Memorable Memories at Sea” better than Lisa!!! She comes with over 35+ years of personal cruising experiences, as well as, a professionally successful sales track record. She is extremely dedicated to her passion which encompasses her detailed organizational skills, outgoing customer relationships, tenacious work ethics, and contagious zest for life! I would highly recommend Lisa to anyone who wants to experience the perfect cruise experience of a lifetime.

Lisa goes far and above making people enjoy a once in a lifetime dream cruise. She works so well with all her guests. This is why they always come back to her.

Lisa has the highest level of integrity. You don’t have to worry about whether you are getting a good deal or not. You know that she will work hard to put the trip of your dreams together at a fair price. She knows more about the cruise industry than anyone I’ve met. Great person to work with and became a life-long friend.

Lisa is a detailed oriented individual who has an unending supply of energy and tenacity. She works until the project is finished and all problems resolved. You can be sure that anything she provides for you is well orchestrated and well organized, for planning a vacation or adventure Lisa is the one for you. Her judgement is uncompromised and her loyalty is top notch.

I have had the pleasure to get to know Ms. Lisa Safran as a professional on board, engaged in the industry and its clients. Lisa is a skilled, motivated and energetic professional who not only pays attention to detail and her client’s needs but who spends time to get to know the product she promotes as well as the individuals who are associated with it. Ms. Safran’s extensive knowledge in the cruise industry and client’s travel needs combined with her very warm and pleasant personality provides her clients with a positive result which exceeds expectations. Therefore; and as an active Master who has been part of the cruise industry and marine business for the last 35 years, I strongly recommend Ms. Safran’s services to future clientele or anyone looking for assistance in making their future travel arrangements.

Lisa was a wonderful guide for a fabulous cruise vacation! She is knowledgeable of the industry and well connected with her colleagues to make your cruise a spectacular event. I highly recommend Lisa for your next vacation; business event and family get away.

Lisa has been handling my family’s cruise experiences for over a decade. She is an expert in her craft and has the experience and extreme attention to detail to plan very large corporate or family gatherings and reunions. Her extensive experience and connections allow her to save you a lot over trying to do it yourself – I’ve been in that camp in the past as well.

As a demanding executive myself, it speaks volumes that I keep using Lisa again and again. Her entire organization, headed up by her operations specialist Joanne is top notch. They’ve become a part of my extended family.

Lisa and Joanne are absolutely AWESOME! We just came back from a 7 day cruise on the Allure of the Seas and they took care of EVERYTHING! What was even better was the friendship they built with us by CONSTANTLY checking in to see if we needed anything or even just to wish us a good trip and welcome us home! You totally can tell they care about you which is very rare these days. Don’t EVER book a cruise without them!

Lisa knows the cruise world better than anyone. As soon as you meet her you know she is the best in the business. I wouldn’t trust anyone else with my cruise travel needs. We have been on 5 cruises planned and implemented by Lisa, and all I can say is she is the best. We always feel like VIP’s!!!!

I wanted to take a few minutes to express my great satisfaction and thanks for the recent cruise you arranged for my wife and me. Being our 20th anniversary, I very much wanted to do something special, unfortunately, like so many others these days, money was tight and the future a bit uncertain. Nevertheless, I trusted that you would be able to arrange something that fit our budget. You came through and to our great satisfaction, everything ran without a hitch. We were both very happy with your recommendation of Royal Caribbean. It was the perfect fit. Being in sales, I know that if you do not follow through with every detail when putting together a contract, there’s a very good chance that something will go wrong. On the contrary, when you know the process, the product and professionally execute your side of the procedure things go off without a hitch. In other words, without expert effort things rarely work as hoped. To put it lightly, we had a wonderful time and am strongly encouraging all our friends and family to work with you as soon as possible. Your intimate knowledge of the details associated with the various cruise lines and even the layout of the cabins worked to our benefit. As I previously stated, we trusted your experience and it paid off. Once again, thank you for all your efforts, they made all the difference!

Just a little note to bring the warmest thanks for the lovely photo album. We look forward to filling the pages with pictures of exciting adventures and fondest memories of the places we will see and the people we will meet. We thank you for the album and the time you’ve spent to make our cruise one we will never forget! This may be our first, but I hope it certainly won’t be our last cruise. My bucket list will be running over….. As a master cruise counselor, you are the best.

The Cruise Doctor, Lisa Safran, has done it again! Tell her your wishes and she will turn it into a vacation adventure at sea; in this case a Viking River Cruise from Nuremburg to Budapest. She listened to our desires for a vacation holiday and in return we got what we asked for: VALUE, DATES we were available and the ACCOMMODATIONS we wanted. Client focused, service oriented and paying close attention to details, Lisa made this experience SIMPLY SEAMLESS. She even booked our hotel in London for the additional 2 days we spent after the river cruise was over. For the ultimate cruising experience book with the best, the Cruise Doctor, Lisa Safran, and be another satisfied client that will do it again!